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Your Leadership Style in a Global Business Setting is more nuanced that you think  

By Ishika Rastogi

May 24, 2024

Imagine a bustling kitchen: sizzles and simmers from a dozen stoves, each chef wielding their tools with practiced ease. But what happens when you throw in a pinch of paprika from Hungary, a dollop of kimchi from Korea, and a dash of jerk from Jamaica? Can the symphony of flavors still sing, or will it turn into a cacophony of clashing notes? 

That’s the modern workplace for you – a vibrant melting pot of cultures, languages, and perspectives. And just like in our culinary metaphor, it’s the leadership that determines whether we create a delicious dish of success or a burnt offering of frustration. 

Gone are the days of the one-size-fits-all leader. In today’s globalized world, cultural sensitivity and inclusive leadership are the secret spices that elevate a good leader to a great one. 

Studies show that companies with inclusive cultures see a 17% increase in productivity and a 21% boost in profitability. That’s like adding a whole extra dish to the feast! 

But mastering this culinary art of leadership takes practice. It’s about understanding different communication styles, recognizing unconscious biases, and fostering a sense of belonging for everyone at the table. It’s about celebrating the paprika’s fiery passion, appreciating the kimchi’s subtle fermented depth, and savoring the jerk’s smoky warmth, all while ensuring they blend into a cohesive masterpiece. 

How do you navigate communication barriers across cultures?  

Do you think cultural differences can be a source of strength or a point of friction? Why?  

Discovering the “why” is crucial, and your presence is essential as we delve into its intricacies, providing valuable insights tailored for our readers. 

Immersed in a conversation brimming with valuable insights, we had the distinct honor of speaking with Ms. Anuradha Puranik, HR Specialist – APAC at Zurich Insurance.  

Drawing upon her extensive experience, Anuradha shared inspiring stories of navigating cultural nuances and ascending the career ladder. These impactful reflections weren’t meant to be held back – they deserved to reach a wider audience of leaders actively upskilling for the future.

Decoding the Importance of Leadership Style and Cultural Adaptation  

A good leader in one part of the world isn’t automatically a good leader elsewhere – why? Well, because every culture has its own perception of what a top-notch leader looks like. So, leading a team successfully in a global business environment isn’t about forcing a square peg into a round hole. It’s all about tuning into the cultural wavelength of your team and adapting your leadership style to that frequency. 

Anuradha emphasizes the power of cultural understanding: 

“Building a positive culture motivates employees, inspires trust from customers, and attracts top talent. Top-down leadership sets the tone for collaboration and trust within the organization.” 

It’s about celebrating the distinctiveness of each culture, making everyone feel truly valued. In turn, this nurtures an environment that thrives on inclusivity, allowing everyone to give their best shot, regardless of where they come from. Let’s face it, our world is a beautiful cultural mosaic, and our workplaces should be too! 

Modern Outlook: The Edge of Leadership Skills in Navigating Diversity 

Imagine navigating a vast ocean, not with a compass, but with a kaleidoscope. That’s the essence of modern leadership, especially when navigating the global sea of diversity. It’s about seeing beyond the surface, past differences in race, culture, or age, and recognizing the unique value everyone brings to the team. This mindset unlocks a hidden superpower: the power of global leadership and cross-cultural management. 

Anuradha, underscores the critical need for inclusivity: 

“Organizations need to be open to learning, understanding, and incorporating the needs of different generations into company culture.” 

  1. Unleashing the Power of Difference: Global leadership isn’t just about managing, it’s about amplifying. By embracing diversity, you’re not just ticking a box, you’re tapping into a hidden superpower
     
  1. Crossing Borders, Opening Doors: The world is your oyster, but navigating it requires cultural fluency. Global leaders understand the unique languages, norms, and values of different markets. This opens doors to global expansion, new business opportunities, and deeper connections with diverse customers and partners. A Harvard Business Review study reveals a 70% increase in new market capture for companies with high levels of diversity
  1. Magnet for Talent, Incubator for Growth: Building a dream team in today’s world means casting a wide net. Global leaders create inclusive environments where talented individuals from all walks of life feel valued and heard. This attracts and retains top performers, fostering a culture of growth and learning where everyone can thrive. When companies embrace diversity, they get 70% more innovative ideas and make 2.3 times more money per employee – Josh Bersin 
  1. Bridging the Communication Gap: Words can be powerful tools, but they can also build walls. Leaders who master cross-cultural communication find the right words to bridge language and cultural barriers, ensuring clear understanding and minimizing misunderstandings

It’s about encouraging a culture where everyone feels they belong, where their ideas are heard, and their contributions valued.  

And guess what?  

This atmosphere doesn’t just make your team feel great, it boosts your company’s performance too!  

Embracing diversity can spark innovation, improve decision-making, and ultimately drive your business forward. So, it’s time to put on those modern lenses and start appreciating the kaleidoscope of strengths that make your team truly unique. 

Spin the wheel and stop on all!

Leadership Communication: An Essential tool in the Global Business Environment 

When it comes to leading a culturally diverse team, good communication is about more than just mastering languages. It’s about reading the room, or in this case, the world! It’s about tapping into the subtleties of different cultures, their customs, traditions, even their non-verbal cues. Now, that’s quite a task, isn’t it? But here’s the thing, leaders who ace this art of communication create an environment where everyone feels respected and heard.  

Crystal clear communication reigns supreme! A whopping 75% of employees view it as the non-negotiable crown jewel of leadership qualities.” (Jouany & Martic, 2021) Clear, respectful chats are like building blocks of trust, which can open doors for honest, constructive conversations. And when you have that, voila, you’re on your way to a tightly knit team that’s ready to conquer the world! So, if you’re leading in a global setting, make sure you’re not just talking, but talking right. After all, it’s not just about saying the right words, it’s about saying them in the right way. 

The art of communication is the key!

Learning and Development of Employees: The Pillar of Sustainable Success 

You know how they say you should never stop learning? Well, that doesn’t just apply to individuals, it applies to businesses too. In a world that’s spinning faster than ever, keeping your team’s skills up to date is not just a nice-to-have, it’s a must-have. After all, a team that’s continuously learning is a team that’s continuously adapting, growing, and thriving. By investing in your employees’ learning and development, you’re not just increasing their competency. Oh no, you’re also boosting their confidence, their job satisfaction, their value to your company – it’s like a domino effect of awesomeness!  

So, let’s make a pact, shall we? Let’s commit to fostering a culture where learning is as natural as breathing. Trust me, it’s a ticket to resilience, adaptability, and a long-term success that’s as sustainable as it gets.

The share of L&D professionals actively collaborating with leaders has seen a dramatic increase in just one year
Exploring the rise in the L&D budget for the year 2023

The Battle of Upskilling: Competency over Credentials 

In today’s dynamic business landscape, the definition of success is undergoing a seismic shift. Fancy degrees might once have held the crown, but competence is now the new currency. Sure, qualifications offer a peek into someone’s theoretical knowledge, but can they predict how effectively they’ll navigate real-world scenarios? Not always. 

That’s where upskilling steps onto the stage, wielding the tools to build tangible success. It’s about nurturing nitty-gritty skills that translate into daily impact. It’s about tailoring learning programs to perfectly match job roles and business goals, equipping your team with the arsenal they need to conquer every challenge. 

Anuradha, succinctly articulates this paradigm shift: 

“Both credentials and competencies need to align with the specific requirements of the job and organizational culture. Individuals who can leverage both credentials and competencies effectively are highly valued in today’s workforce.” 

The message is clear: Let’s redefine success. Choose skills over signatures, competence over qualifications. Because in the grand business arena, it’s not about how much you know, it’s about how well you can apply what you know. Invest in upskilling, nurture practical competencies, and watch your team build a fortress of real, tangible success, brick by skill. 

So, leaders, are you ready to embrace the age of competence? Let’s rewrite the rules of success together, one practical skill at a time.

Skills-Based Hires Shine with 9% Longer Job Tenure

Empowering organizations through a Capability-driven Talent Supply Chain, where Capability is the cornerstone for making impactful people decisions. 

AntWalk Envisions a world where merit and capability transcend all barriers – race, gender, sexual orientation, language, degree, or years of experience. 

We help Organizations measure and build Capabilities in line with their Business Priorities. Begin your journey to a more capable organization at www.antwalk.com.

Ishika Rastogi

I am an avid marketer, who waltzes through the world of global trends, weaving insights into captivating words. When not in the digital spotlight, I trade marketing buzz with the dance moves, cherishing life with my puppy.

Ishika Rastogi
Ishika Rastogi

I am an avid marketer, who waltzes through the world of global trends, weaving insights into captivating words. When not in the digital spotlight, I trade marketing buzz with the dance moves, cherishing life with my puppy.

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