Your Guide To Making L&D Programs Effective In The IT Industry

By Shivangi Agrawal

October 18, 2022

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Need For An Effective Future-Ready Ecosystem In IT Sector 

Emerging technologies like AI, blockchain, big data, Machine Learning, robotic process automation, and augmented and virtual reality, are no doubt driving the next wave of disruption for the IT sector. With AWS and Azure Trainings certifications as the top most in-demand skills, does your existing talent have the right digital capabilities to compete in the evolving marketplace? While they may have the required skills to excel at their current jobs, are they prepared to tackle the rise of machines?

The unsettling link between the required and needed skills, especially in the IT sector, can be attributed to a lack of scalable and robust skill development initiatives. Moreover, businesses tend to offer the wrong learning programs without analyzing their team’s capabilities. Hence it’s imperative that the L&D teams of IT companies adopt an inward-looking approach to talent development. As a high-growth IT company, you need to review and invest in your team’s capabilities to equip them for the future.

It all comes down to your approach!

3-Pronged Approach For Building A Successful L&D Strategy

When it comes to learning and development in the IT space, “one size doesn’t fit all”, as different individuals need different types of learning interventions. 

We stand by “competency heatmap analysis” to achieve measurable results. This process not only helps you identify organizational goals but also visualize your people’s skills to promote a culture of excellence and achieve business objectives. 

Step 1 – Diagnosis Of The Capability Gap to gauge the current gap between employers’ expectations and employees’ core, adjacent and professional skills.

Step 2- Design and Implementation of custom learning interventions that are carefully crafted keeping the competency heatmap in purview.   

Step 3 – Continuous Improvement with a tech-enabled learning platform to help learners apply and assess their learnings through quizzes, projects and more.

Conducting a technology-focused heat map can be a valuable tool for examining the many emerging technologies on your company’s radar. Moreover, set priorities across divisions and look at the potential business impact.

The exercise is quite simple and can be positively integrated with your strategic planning operations or into your innovation and technology strategy.

Introducing 3 Proactive Learning Approaches

To conquer employee growth bottlenecks, you need customized curated programs that address L&D needs across functions and roles. You need strategies that prevent your employees from feeling disengaged or undervalued at work and adopt innovative measures to build high-calibre teams. Here’s how you can take action:

Bite-Size Learning To Boost Psychological Engagement

75% of learners strongly agreed that the speed of delivery is just right for them to learn better. By deploying this, you can design a work environment that empowers employees to thrive and develop daily in a fast-paced work environment.

Gamified Micro-learning Programs For Interactive Learning

Only 12% of learners apply new skills learned from their L&D programs to their jobs. Additionally, shortening learning modules does not always guarantee complete employee engagement. For effective learning completion rates, gamified simulations based on real-life instances such as DOS Attacks and Buffer overflow attacks, ensure better information processing, knowledge retention, and application.

Real-Time Application To Optimize Turnaround Time

When it comes to the IT industry, the more your team receives hands-on experience in data analytics tools, the more proficient they become. While designing the learning modules – from infrastructure to end-user applications, your team must have advanced competencies to configure additional components within tools, detect errors and data breaches, and manage datasets using many commands with less supervision.

Here’s an example of how a Security-Led Digital Transformation Company used the above approaches to upskill their workforce with industry-relevant tools. You can see the benefits of an effective L&D strategy as the business improved TAT (Turnaround Time) and achieved First Call Resolution (FCR).

Closing Thoughts

There’s no doubt that as technologies emerge, more IT companies will be stuck with a widening skills gap in the coming years. While reading this article, you may have determined that your organization is probably one of them.

So here’s a simple solution to tackle the skill gap with an effective L&D strategy: diagnose the root cause  and immediately apply your L&D strategy to real-world problems. Because when it comes to the demanding IT industry, “you snooze, you lose”. 

AntWalk People Growth Platform provides proper support from our global community of 4000+ experts, customized learning path, gamification engine, real-time learner analytics dashboard, and scalable solutions, so your business and employees can thrive even during uncertainties.

Request a demo today to see how we can attain new heights together!

Shivangi Agrawal

Belonging to a Finance and Strategy background, I enjoy writing on a wide variety of subjects. Passionate about startups and their ability to make an impactful difference.

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